工欲善其事,必先利其器。裝(zhuang)備(bei)(bei)質(zhi)(zhi)(zhi)量關(guan)乎官兵(bing)生命、關(guan)乎戰爭(zheng)勝負。北(bei)方車輛集團作(zuo)(zuo)為(wei)中國兵(bing)器工業集團直屬(shu)的(de)在(zai)京骨干企業,是(shi)我軍(jun)重要的(de)地面戰斗車輛系統與保障(zhang)車輛系統總裝(zhuang)廠與系統解決方案提供者。公司始終(zhong)堅(jian)持把抓好裝(zhuang)備(bei)(bei)質(zhi)(zhi)(zhi)量作(zuo)(zuo)為(wei)履(lv)行強(qiang)(qiang)軍(jun)首責的(de)第一抓手,牢固樹(shu)立(li)“質(zhi)(zhi)(zhi)量就是(shi)生命、質(zhi)(zhi)(zhi)量就是(shi)勝算”重要理念,堅(jian)持“質(zhi)(zhi)(zhi)量第一,質(zhi)(zhi)(zhi)量立(li)企”,不斷提高政(zheng)治(zhi)站位,強(qiang)(qiang)化(hua)使(shi)命擔當(dang),體系化(hua)推(tui)進裝(zhuang)備(bei)(bei)質(zhi)(zhi)(zhi)量綜(zong)合整治(zhi)及提升工程,創(chuang)新質(zhi)(zhi)(zhi)量工作(zuo)(zuo)模式,抓細節、強(qiang)(qiang)基礎、重改進、育文化(hua),總體質(zhi)(zhi)(zhi)量形(xing)勢(shi)平穩有序、持續向(xiang)好。
一、堅持系統思維,拓展實施“質量管理強基工程”
基于(yu)(yu)GJB9001C標(biao)(biao)準推行(xing)的(de)過程(cheng)(cheng)方(fang)法、PDCA循環(huan)和(he)風險思維(wei)的(de)“三位一(yi)體(ti)”核(he)心理念,公司探(tan)索(suo)構建(jian)了基于(yu)(yu)過程(cheng)(cheng)能(neng)力提(ti)升(sheng)的(de)“1+60+(449+88)+N”全(quan)流程(cheng)(cheng)質(zhi)量(liang)管理體(ti)系(xi),重點(dian)解決(jue)過程(cheng)(cheng)職責不清、管理過程(cheng)(cheng)無目標(biao)(biao)、過程(cheng)(cheng)有效性無評(ping)價(jia)的(de)問(wen)題(ti),改善程(cheng)(cheng)序文件粗放、不落地(di)、操作(zuo)性差等問(wen)題(ti)。去年十(shi)月份以(yi)(yi)來,公司又以(yi)(yi)新時代裝備建(jian)設(she)質(zhi)量(liang)管理體(ti)系(xi)(NQMS)試點(dian)建(jian)設(she)為(wei)契機(ji),主動作(zuo)為(wei),全(quan)面梳理運營(ying)管理現狀,對(dui)標(biao)(biao)行(xing)業(ye)(ye)內(nei)外優秀企業(ye)(ye)進(jin)行(xing)審視診斷,以(yi)(yi)問(wen)題(ti)為(wei)牽引,以(yi)(yi)痛點(dian)、難點(dian)、堵點(dian)為(wei)突(tu)破口(kou),最大限度(du)地(di)消除管理“短板”,清“瘀(yu)點(dian)”、通“堵點(dian)”、解“痛點(dian)”,從局部優化(hua)到全(quan)局最優,實現跨部門職能(neng)橫向(xiang)聯合、跨業(ye)(ye)務(wu)縱向(xiang)貫(guan)通的(de)網絡化(hua)系(xi)統(tong)管理。按(an)照“自上而下、系(xi)統(tong)推進(jin),自下而上、重點(dian)突(tu)破”工作(zuo)方(fang)式(shi),圍繞“管理制度(du)化(hua),制度(du)流程(cheng)(cheng)化(hua),流程(cheng)(cheng)表(biao)單化(hua),表(biao)單信息化(hua)”工作(zuo)目標(biao)(biao),加快構建(jian)一(yi)個(ge)以(yi)(yi)流程(cheng)(cheng)體(ti)系(xi)為(wei)核(he)心、以(yi)(yi)IT為(wei)支撐的(de)正向(xiang)、增值的(de)體(ti)系(xi),提(ti)高公司的(de)體(ti)系(xi)化(hua)管理能(neng)力。
二、堅持關注用戶,持續開展裝備質量改進
滿足用(yong)戶需求、讓用(yong)戶滿意是(shi)(shi)公(gong)司追求價(jia)值(zhi)的(de)最大體現,通過(guo)經(jing)常性(xing)(xing)(xing)(xing)地召開軍廠聯(lian)席會(hui)、主動(dong)(dong)(dong)(dong)到部(bu)隊一(yi)(yi)線走訪調研,從各渠道收(shou)集(ji)和(he)(he)(he)傾聽(ting)用(yong)戶意見(jian),持(chi)續從管(guan)理和(he)(he)(he)技術兩方(fang)面(mian)實(shi)現質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)工(gong)作能力(li)和(he)(he)(he)裝(zhuang)備(bei)(bei)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)水平(ping)(ping)的(de)提(ti)高。一(yi)(yi)是(shi)(shi)鞏固成(cheng)(cheng)果(guo),扎實(shi)開展(zhan)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)改(gai)善和(he)(he)(he)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)攻(gong)關“質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)兩個一(yi)(yi)工(gong)程”。常態(tai)化開展(zhan)裝(zhuang)備(bei)(bei)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)自(zi)主改(gai)進活動(dong)(dong)(dong)(dong)已(yi)成(cheng)(cheng)為(wei)公(gong)司具備(bei)(bei)影響(xiang)力(li)的(de)重要質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)改(gai)善平(ping)(ping)臺,同(tong)時(shi)健(jian)全長(chang)(chang)效機制(zhi)(zhi),持(chi)續組(zu)(zu)織各單(dan)位針對制(zhi)(zhi)約(yue)裝(zhuang)備(bei)(bei)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)或質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)隱患較多(duo)的(de)薄弱(ruo)環節,重點查找管(guan)理上(shang)存在(zai)(zai)的(de)短(duan)板漏洞,至(zhi)少(shao)找出一(yi)(yi)項管(guan)理過(guo)程開展(zhan)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)管(guan)理改(gai)善活動(dong)(dong)(dong)(dong);針對在(zai)(zai)產車型存在(zai)(zai)的(de)技術薄弱(ruo)環節和(he)(he)(he)工(gong)藝質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)窄口進行梳理,至(zhi)少(shao)找出一(yi)(yi)項近年來質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)問(wen)題多(duo)發或質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)不穩定的(de)零部(bu)件開展(zhan)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)問(wen)題攻(gong)關活動(dong)(dong)(dong)(dong),持(chi)續消減一(yi)(yi)些長(chang)(chang)期性(xing)(xing)(xing)(xing)、復雜性(xing)(xing)(xing)(xing)、反(fan)復性(xing)(xing)(xing)(xing)、危害性(xing)(xing)(xing)(xing)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)問(wen)題,持(chi)續提(ti)高產品質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)一(yi)(yi)致(zhi)性(xing)(xing)(xing)(xing)、穩定性(xing)(xing)(xing)(xing)和(he)(he)(he)可靠性(xing)(xing)(xing)(xing)。二是(shi)(shi)總結經(jing)驗(yan),不斷(duan)完善群眾性(xing)(xing)(xing)(xing)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)管(guan)理活動(dong)(dong)(dong)(dong)推進機制(zhi)(zhi)。及時(shi)總結成(cheng)(cheng)功(gong)經(jing)驗(yan),在(zai)(zai)活動(dong)(dong)(dong)(dong)覆蓋面(mian)、深度、計(ji)劃(hua)性(xing)(xing)(xing)(xing),成(cheng)(cheng)果(guo)評選(xuan)公(gong)平(ping)(ping)公(gong)正(zheng)性(xing)(xing)(xing)(xing)和(he)(he)(he)權威性(xing)(xing)(xing)(xing),成(cheng)(cheng)果(guo)含金量(liang)(liang)(liang)(liang)(liang)等方(fang)面(mian),形(xing)成(cheng)(cheng)更加(jia)科學的(de)長(chang)(chang)效推進機制(zhi)(zhi),推動(dong)(dong)(dong)(dong)公(gong)司QC小(xiao)組(zu)(zu)和(he)(he)(he)質(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)信(xin)得過(guo)班(ban)組(zu)(zu)建設邁上(shang)新水平(ping)(ping)取得新突(tu)破。
三、堅持系統管理,嚴格裝備全過程質量管控
裝(zhuang)備質(zhi)量(liang)(liang)的(de)(de)(de)(de)實現(xian)最(zui)終取決(jue)于每個崗(gang)位尤其是一(yi)線(xian)(xian)班組、員工(gong)的(de)(de)(de)(de)工(gong)作質(zhi)量(liang)(liang)。各級各類人(ren)員都要(yao)對所要(yao)承擔(dan)的(de)(de)(de)(de)工(gong)作任務進行(xing)(xing)分解(jie)細(xi)化,一(yi)級落實一(yi)級的(de)(de)(de)(de)責(ze)任,從(cong)嚴控(kong)制設(she)計(ji)(ji)、開發、試制、試驗全(quan)過(guo)程(cheng)(cheng)質(zhi)量(liang)(liang)要(yao)求,提(ti)高設(she)計(ji)(ji)評審(shen)(shen)、驗證(zheng)、確認(ren),工(gong)藝(yi)審(shen)(shen)查、工(gong)藝(yi)評審(shen)(shen)、首(shou)件鑒定(ding)、關鍵工(gong)序“三定(ding)”、特殊過(guo)程(cheng)(cheng)確認(ren),不(bu)合格品審(shen)(shen)理處置(zhi)、質(zhi)量(liang)(liang)問(wen)題歸(gui)零等各個環節控(kong)制的(de)(de)(de)(de)有效性。同時,要(yao)按照生(sheng)產(chan)(chan)線(xian)(xian)(單(dan)元(yuan))、班組、工(gong)序合理劃分管控(kong)單(dan)元(yuan),對照現(xian)行(xing)(xing)工(gong)藝(yi)文件和(he)(he)現(xian)有生(sheng)產(chan)(chan)條件,全(quan)面梳理人(ren)、機(ji)、料、法、環、測(5M1E)等質(zhi)量(liang)(liang)重(zhong)要(yao)影響要(yao)因并進行(xing)(xing)辨識(shi),優(you)化生(sheng)產(chan)(chan)流(liu)程(cheng)(cheng)和(he)(he)控(kong)制表單(dan),明確確認(ren)標(biao)準、方法以及異常處置(zhi)程(cheng)(cheng)序,形成(cheng)技術、業(ye)務部(bu)門(men)日常指(zhi)導監督(du)與生(sheng)產(chan)(chan)一(yi)線(xian)(xian)班組、崗(gang)位嚴格自查執(zhi)行(xing)(xing)的(de)(de)(de)(de)上(shang)下貫通(tong)的(de)(de)(de)(de)生(sheng)產(chan)(chan)線(xian)(xian)質(zhi)量(liang)(liang)安全(quan)流(liu)程(cheng)(cheng)化管控(kong)模式,推動流(liu)程(cheng)(cheng)化質(zhi)量(liang)(liang)安全(quan)管控(kong)要(yao)求在生(sheng)產(chan)(chan)線(xian)(xian)的(de)(de)(de)(de)落實,最(zui)大限(xian)度消除(chu)生(sheng)產(chan)(chan)過(guo)程(cheng)(cheng)質(zhi)量(liang)(liang)隱患和(he)(he)風險,為打(da)造“實用(yong)、管用(yong)、好用(yong)、耐用(yong)”的(de)(de)(de)(de)裝(zhuang)備奠定(ding)基礎(chu)。
四、堅持以人為本,深化實施“質量文化培育工程”
深耕北(bei)方(fang)車輛(liang)特色質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)文化(hua),從(cong)理(li)(li)念(nian)(nian)、制度(du)、行(xing)為、環境等(deng)維(wei)度(du)系(xi)統推進(jin)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)文化(hua)建(jian)設,豐(feng)富形式和(he)內涵,發(fa)揮文化(hua)穿透力。緊緊圍繞“強(qiang)國夢”“強(qiang)軍夢”,聚焦中央(yang)企(qi)業(ye)(ye)、軍工(gong)(gong)企(qi)業(ye)(ye)主(zhu)責(ze)主(zhu)業(ye)(ye),強(qiang)基固本,發(fa)揮各級領導(dao)在整個質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)管(guan)(guan)理(li)(li)中的(de)(de)核心(xin)作用(yong),進(jin)一步完善“過(guo)程+結果”的(de)(de)“雙考(kao)核”質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)責(ze)任(ren)體(ti)系(xi)。繼續采取(qu)“請(qing)進(jin)來(lai)、走出去”、“內部訓、班(ban)前會”等(deng)多種形式強(qiang)化(hua)各級各類干部員(yuan)工(gong)(gong)的(de)(de)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)教育(yu)培(pei)訓和(he)應知應會知識(shi)考(kao)試(shi)競(jing)賽。編發(fa)典型質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)問題案例集,強(qiang)化(hua)宣傳(chuan)警示(shi)教育(yu)。拓展(zhan)“A+B+C”質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)體(ti)系(xi)有(you)(you)效(xiao)(xiao)性審核、專項質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)工(gong)(gong)作督查和(he)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)工(gong)(gong)作日常檢查的(de)(de)一體(ti)化(hua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)監督評價模式。健全“質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)紅(hong)線(xian)”管(guan)(guan)控機制,加(jia)大質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)責(ze)任(ren)追究力度(du);本著“有(you)(you)獎有(you)(you)罰(fa)(fa)、獎罰(fa)(fa)分明,應獎盡獎、應罰(fa)(fa)盡罰(fa)(fa)”原則落實(shi)日常質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)考(kao)核獎懲。加(jia)強(qiang)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)人(ren)才培(pei)養,公(gong)司(si)內審員(yuan)隊伍要實(shi)現“增量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)提質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)”,有(you)(you)效(xiao)(xiao)支撐(cheng)GJB9001C質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)體(ti)系(xi)和(he)NQMS運營管(guan)(guan)理(li)(li)體(ti)系(xi)建(jian)設與(yu)運行(xing);加(jia)大“質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)信(xin)得過(guo)員(yuan)工(gong)(gong)”和(he)“黨(dang)員(yuan)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)示(shi)范崗(gang)”覆蓋面,探(tan)索(suo)“質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)信(xin)得過(guo)員(yuan)工(gong)(gong)”免(mian)檢制。持續開(kai)展(zhan)“我為質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)提升獻一計”合理(li)(li)化(hua)專項行(xing)動。發(fa)布(bu)公(gong)司(si)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)文化(hua)手(shou)冊,樹牢“質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)生(sheng)命、質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)勝算”理(li)(li)念(nian)(nian)和(he)“抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)講(jiang)政治,抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)講(jiang)誠信(xin),抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)講(jiang)人(ren)品、講(jiang)品行(xing),抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)抓(zhua)(zhua)(zhua)(zhua)效(xiao)(xiao)率,抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)抓(zhua)(zhua)(zhua)(zhua)效(xiao)(xiao)益,抓(zhua)(zhua)(zhua)(zhua)質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)就是(shi)(shi)(shi)(shi)抓(zhua)(zhua)(zhua)(zhua)機遇、抓(zhua)(zhua)(zhua)(zhua)高質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)發(fa)展(zhan)”思想,增強(qiang)“腳下有(you)(you)底(di)線(xian)、頭上(shang)有(you)(you)高線(xian)、心(xin)中有(you)(you)紅(hong)線(xian)”質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)意識(shi),貫徹(che)“質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)第(di)一,用(yong)戶至上(shang)”工(gong)(gong)作方(fang)針,厚植以“責(ze)任(ren)、誠信(xin)、擔(dan)當(dang)”為核心(xin)的(de)(de)北(bei)方(fang)車輛(liang)特色質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)文化(hua),使之(zhi)成為廣大干部員(yuan)工(gong)(gong)內化(hua)于(yu)心(xin)、外化(hua)于(yu)行(xing)、固化(hua)于(yu)制的(de)(de)共(gong)同價值取(qu)向(xiang)和(he)自發(fa)行(xing)為準則,打造良好質(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)量(liang)(liang)(liang)(liang)(liang)(liang)(liang)(liang)新生(sheng)態(tai)。
北(bei)方車(che)輛集團全(quan)體干(gan)部職(zhi)工(gong)將以6月5日集團公司裝備質(zhi)量檢查整頓工(gong)作部署會議為新起點,認真學習貫(guan)徹會議要求,講(jiang)政治、提意(yi)識,講(jiang)學習、提本(ben)領,講(jiang)落(luo)實(shi)、提成(cheng)效,講(jiang)擔當、強基(ji)礎,講(jiang)系(xi)統、強文(wen)化,奮發(fa)有(you)為,切實(shi)提升質(zhi)量工(gong)作的(de)能力(li)(li)和(he)水(shui)平,確保向(xiang)部隊(dui)交(jiao)付(fu)合格高質(zhi)量裝備,加快(kuai)建設(she)具有(you)全(quan)球競(jing)爭力(li)(li)的(de)世界一(yi)流集團公司,有(you)力(li)(li)支撐(cheng)國防建設(she)和(he)世界一(yi)流軍(jun)隊(dui)建設(she),以實(shi)際行動迎接黨(dang)的(de)二十(shi)大(da)勝利(li)召開。